My documents in the File Manager are taking too long to download.
Last updated by Sam Brown on December 09, 2014 22:22
- Usually documents are very quick for users to download from your website. If it seems to be too slow, it will be either of these issues:
- The file size is too big. We recommend not uploading documents greater than 10 - 20mb large. Even though on a broadband connection this will only take a couple of minutes to download, in a shared network such as an office it will take longer. Keep documents at 5mb or less and they will be much easier to share.
- There is an issue with your connection. If you are suffering slow speeds to download files, browse or send emails, there may be a problem with your connection. This may be due to too many people using the connection, a fault in the line or a hardware issue. Speak with your IT specialist as they may be able to diagnose the problem. Going to SpeedTest will tell you how fast your connection currently is.