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When I upload a document, I get the error message "Error uploading document, that file type is not allowed".

Last updated by Sam Brown on December 09, 2014 22:23

  • For security, you can only upload certain types of document to the File Manager.
  • The following kinds of document are valid to upload, as are several others:

 .jpg, .jpeg

 .pdf

 .doc, .rtf

 .ppt (Powerpoint)

 .csv (Excel)

  • You cannot upload files of the following type as they may contain malicious code:

 .exe

 .zip

  • If you need to share a file that is not supported there are numerous free services such as DropBox and WeTransfer that you can utilise, though we would recommend caution when sharing files of this type as they increase the risk of computer viruses.